ADA Grievance Procedure for Geauga County
The Grievance Procedure may be used by anyone who wishes to file a complaint alleging discrimination on the basis of disability in employment practices and policies or the provision of services, activities, programs, or benefits by Geauga County. The County Administrator position has been designated as the ADA Compliance Coordinator for Geauga County.
The complaint should be in writing and contain information about the alleged discrimination (name, address, phone number of complainant and location, date, and description of the grievance). Alternative means of filing complaints, such as personal interviews or a tape recording of the complaint will be made available for persons with disabilities, upon request.
Step 1. The complainant and/or his/her designee should submit the complaint, with suggested remedy, as soon as possible but no later than 30 calendar days after the alleged violation, to the ADA Compliance Coordinator, or his/her designee:
Monday – Friday, 8:00 a.m. to 4:30 p.m.
Board of County Commissioners
470 Center Street, Building #4
Chardon, OH 44024-1071
Step 2. The ADA Compliance Coordinator and/or his/her designee will conduct an impartial investigation and will make a written recommendation to the Grievance Committee. The Grievance Committee will make a recommendation for resolving the issue within 20 days after their receipt of the grievance. The response will explain the position of Geauga County and offer options for substantive resolution of the complaint.
Step 3. If the response by the Grievance Committee does not satisfactorily resolve the issue, the complainant and/or his/her designee may appeal the decision, in writing, to the President of the Board of County Commissioners (Board) within 10 calendar days after receipt of the Step 2 response. Such appeal should restate the allegations and remedy sought.
Step 4. All written complaints received by the ADA Compliance Coordinator and/or his/her designee, appeals to the Board, and responses from the ADA Compliance Coordinator or Grievance Committee will be maintained by the county for at least three years. Within 10 calendar days after receipt of the appeal, the Board will meet with the complainant to discuss the complaint and possible resolutions.
Step 5. Within 14 calendar days after the meeting, the Board will respond in writing, and, where appropriate, in a format accessible to the complainant, with a final resolution of the complaint and what other options may be available beyond the local level.
All written complaints received by the ADA Compliance Coordinator and/or his/her designee, appeals to the Board, and responses from the ADA Compliance Coordinator or Grievance Committee will be maintained by the county for at least three years.